We will make your retail business fit for the future
New technologies, legal requirements and dynamically changing customer demands pose continual challenges to retailers. We offer you solutions to make your selling operations efficient and sustainable.
What is really important for retailers in an age of increasing time and competitive pressures and tight resources? How can sales and after sales targets be assured and improved upon? That is where our consulting concept comes in: Key Action Management is all about concentrating on key changes that are actually feasible and will have a major impact.
We assist our customers for example in
- achieving customer satisfaction,
- increasing volume sales and
- conducting training and implementing customized sales programs.
Our consultants will help your branch outlets and distributors successfully implement tailored retail concepts, either by staff coaching sessions on-site, or through our portfolio of operational services to permanently safeguard the success of your business.
What we do to achieve that:
- Systematic Active Selling programs, matched to the market potential in each customer segment
- Service delivery, including operational services, enabling you to focus on your core activities
- Digitization in the showroom and customer service, tablet-based service reception and 360° check with safe storage
- Optimization of your materials management, centralized and efficient
- Individualized and international, tailored to your markets
Discover even more solutions with STAR as a strong partner at your side. We look forward to receiving your inquiry.