Integrated Service Development
In after sales - for smooth and efficient services
The importance of innovative service providers is growing continually. Efficient workshop organization, smooth-running engineering and production processes as well as thorough factory planning, for example, are key to your success. Our experts will aid you to achieve your goals, supporting you all the way to technical support and to your after sales service operations. The key focus is placed on the after sales loop-back. We feed findings from service monitoring back into the product development process. 'Repairing instead of replacing' – our engineers will pen up entirely new possibilities in all phases of your product lifecycle management. Profit from our wealth of experience on numerous projects.
We will help improve the profitability of your products based on sustainable remanufacturing and support your launch into the remanufacturing business.
We will help you safeguard the repair and maintenance capability of your products right from the development phase.
We will handle your technical customer queries, from remedying errors to the development of solutions in 1st and 2nd level support.
Spare Part Technology
We will analyze your parts strategy and devise a master concept for you. Our focus is on cost-effectiveness, transparency and globalism.