Business Process Outsourcing

Devote time to your core business

Companies are being confronted with tough economic conditions, fast-changing markets and increasing consolidation. The resultant declines in margins are leading companies to hunt for savings potential. However, internal challenges such as non-standardized processes or inadequate and non-integrated IT systems can also serve as reasons for choosing Business Process Outsourcing (BPO).

By outsourcing some value creation processes, you will create added value for your business. You will not only gain access to specialist know-how, but also improve the quality of your processes. The decision to outsource might also be motivated by targeted cost reductions, sales increases or adjustments to make capacities more flexible. But BPO offers even more: innovation potential. Reducing activity depth can lead to an innovation boost; previously tied-up resources are released for strategically important activities. Also, innovative support processes can contribute to higher business growth – the service provider is turning more and more into a business innovation partner.

A key in ensuring the sustained success of BPO is technology. We at STAR handle the integration of different systems, the standardization of process platforms and the automation of processes.

Even if the decision to outsource is often initially targeted at improving operational efficiency, BPO will enable a strategic re-alignment of your business over the long term. With our expertise and services, we will help your secure both short-term and long-term benefits. You will gain expert advisors and practitioners with years of experience in outsourcing.

An excerpt from our portfolio:

  • After sales service training
  • STAR Diagnostics Center
  • Inventory management
  • Operator models for automotive retail

With us, the outsourcing of your business processes will be a success and you will be able to again concentrate on what you do best: your core business. See for yourself and ask for a non-binding consultation.


Mrs Laura Marie Oppermann

+49 7031 6288-3540