Logistics Control Tower
Manage, organize and coordinate your goods movements, stocks and partners: benefit from the STAR Logistics Control Tower and ensure that your products are always delivered to the right place at the right time. Our experts are here to support you – with individual process steps or your entire supply chain.
Score points with customers by ensuring supply reliability and the constant availability of products: using the Logistics Control Tower, the STAR logistics experts can make your product flows, stocks, partners and delivery processes even more transparent and effective – along the entire value chain. A centralized information hub combines data from all sources that is key to the smooth running of your processes.
Full control with the Logistics Control Tower
- Transparent supply chain, thanks to seamless documentation
- Improve transport quality
- Optimal planning and management of material stocks
- Monitor inventory structure
- Track particularly critical shipments
- Manage and improve the performance of logistics partners
- Optimize supply chains
Active service provider management for transport and storage
- We monitor and assess the performance of your service providers
- On request, we will also get involved in direct supplier communication on your behalf
Inventory management
- We support you in ensuring availability for supplying production and the aftermarket service – taking all economic aspects into account
- We continuously monitor your inventory levels – with the aim of reducing and avoiding any build-up of non-moving or slow-moving stock
- We advise and support you with the placing of orders for planned promotions
- We can also advise you on the optimal use of price effects in procurement for your own needs
1st level support
- We provide a central contact partner for internal and external customers as well as suppliers in all process-related areas, including IT-supported, transparent incident tracking
- We handle all administrative tasks in your system landscape to ensure data quality
- We develop solutions to increase efficiency levels in the processing of inquiries
Proactive risk management
- Keeping your supply chain in mind, we identify deviations from the plan and intervene to ensure that goals are achieved
Claim management
- We handle the administration of any contractual claims for supplementary demands made against a supplier on the basis of underperformance
- We are efficient in dealing with any deviations and disruptions in performance, along with any subsequent claims
- We are there to assist you with the recording, processing and initial assessment of a claim
Freight inspection
- Based on your data, our IT solution checks freight invoices and identifies any discrepancies
- Issues can then be addressed and clarified efficiently
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