Increase growth and profit  through good service
Increase growth and profit through good service
Our aftermarket solutions

Experts in After Sales 

For industrial companies, growth and profit depend on their parts business and on providing new, innovative services. Benefit from our sophisticated concepts and strategies for developing a successful After Sales service, tailored precisely to your needs. This allows you to optimally utilize your resources and remain competitive in the long-term.
The After Sales of today leads to the business of tomorrow

Inspire customers – and gain their long-term loyalty to your products, your services and your brands. Any company wanting to have long-term success in the market needs a professional aftermarket service. That presents many companies with significant challenges, from deciding on the right strategy through to developing new processes. We show you how to shape your aftermarket business and turn your customer service into a unique experience – from successful point-of-sale concepts to individual logistics solutions for your spare parts business. We give you all the tools you need.

Use profitable business models to set the right course for your company’s future.

How we work at STAR
How we work at STAR
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Pooled skills and a passion for the projects of the future: STARS work together on After Sales solutions.
  • What our customers say
    "With STAR COOPERATION, we have found a real process expert."
    Christian Huster | Christian Huster, General Service Manager, Coperion
  • What our customers say
    "Along with their experience, what I particularly like about STAR is their pragmatism and that they stick reliably to timings."
    Bernhard Urban | Global After Sales and Parts Coordinator, Putzmeister GmbH
  • What our customers say
    "STAR has proved to be an extremely reliable and capable partner."
    Simone May | After Sales Business Management, BMW Group
  • What our customers say
    "Great ideas and full implementation, all from a single source."
    Matthias Bienert | Marketing Team Leader at KSPG
  • What our customers say
    "Quick decision-making processes and a fixed contact person who always makes us feel like we are their number one priority."
    Lukas Musiol | TLogistics Team Leader, Toll Collect GmbH
  • What our customers say
    "This has left us with the lasting impression of a reliable, experienced and cost-conscious full-service provider."
    Gunnar Niemann | Group Manager for Service Partner Management, Toll Collect
Solutions that will always keep you one step ahead

After Sales white paper: So that you know today whats going to be important tomorrow

  • Don't call it After Sales
    After Sales is a thing of the past: why companies need to think differently
  • The transformation of traditional aftermarket services
    How current technology trends are changing tomorrow’s After Sales services
  • The effects of psychological pricing
    How you can make effective use of customers’ subconscious thought patterns
  • Data-driven pricing
    Using big data to define smart pricing in operational business
STAR® expertise to help your After Sales service succeed
  • Consulting


    Benefit from well-founded strategies and optimized processes. Our consulting experts are here for you. With industry knowledge and a lot of experience, we advise you in the areas of Sales, Marketing and After Sales.
  • Electronics


    Benefit from sophisticated technology. We offer you tools for measurement and simulation technology, control technology, workshop and production facilities as well as energy supply and energy management.
  • Engineering


    Benefit along your entire work chain: Our experts advise, develop, test, manufacture and implement your projects quickly and successfully. Save time and money.
  • IT


    Benefit from strategies, concepts and the right tools for your digital business. Our IT experts help you to improve processes and reduce your costs sustainably. For sustainable project success.
  • Logistics


    Benefit from consulting, managed services and operational services in the field of logistics. From the individual process step to the efficient supply chain and successful trade.
  • Media


    Benefit from well thought-out strategies, elaborated processes and appropriate tools with which you can reach and inspire your target group on all channels. For successful communication.
Do you have a question for our experts?
Alexander Fuchs

Alexander Fuchs

+49 7031 6288-594

Contact us

Alexander Fuchs
Do you have a question?
  • BDU - Bundesverband Deutscher Unternehmensberater e.V.
  • Top Empleyer - Automotive Deutschland 2016
  • kununu - Top Company
  • EY Entrepreneur des Jahres 2013
  • Fair Company 2015
  • TÜV Süd - ISO 9001
  • Beste Berater 2015
  • Deutschlands kundenorientierte Dienstleister 2011
  • Top 100 - 2011
  • TOP Consultant