For this optimal damage claims handling procedure to go live, our STARS adapted our own, preexisting software solution to the needs of our customer as well as developing an app for the global recording of vehicle damage. They also established a web platform for transport damages which have already been recorded. This was followed by a global roll-out and the operation of the software with the integration of 50,000 users.
The hard work paid off: the combination of Industry 4.0 with a sustainable logistics and quality concept reduces the amount of administrative work and increases both the recourse rate and the transparency in the supply chain. In addition, the quality of service providers can now be measured.
Such a digital solution saves significant time and money during everyday operations. This will please not only our customer and the STARS, but also drivers across the world.
You can already experience the logistics concepts of the future through the database-supported system from STAR.