At STAR Cooperation, the security of our digital products and the protection of our users' data are our utmost priority. We are committed to secure design and compliance with European cybersecurity regulations (CRA).
If you are a security researcher, a user, or a partner and have detected a potential vulnerability, anomalous behaviour, or a security incident in any of our products, please inform us immediately via this page.
What can you report here?
- Software or hardware vulnerabilities in our products.
- Suspected active exploitation or data breaches.
- Critical design flaws that compromise security.
Our Response Policy
Our cybersecurity team continuously monitors this channel. Upon submitting this form:
- You will receive an immediate confirmation of receipt.
- Our team will evaluate the report with critical priority.
- We will keep you informed about the progress of the investigation and mitigation.
Safe Harbour
We deeply appreciate security researchers who act in good faith. If your research and reporting are conducted without malicious intent, without compromising real third-party data, and you give us time to patch the issue before making it public, STAR will not take any legal action against you.
Alternative channel: Direct Encrypted Contact
If the information you are going to transmit is highly sensitive and you prefer not to use the form, you can email us directly at [xxxxx@star-cooperation.com] TBD. We invite you to encrypt your message using our PGP public key: [Link to download the PGP key] TBD.
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